Network Support Specialist

KGS Group is currently looking for an experienced Network Support Specialist to join our growing IT department.

About Us

We are KGS Group, an employee-owned, multidisciplinary engineering consulting firm serving clients throughout North America. We’re different than traditional engineering firms. We believe a commitment to lasting relationships is just as critical as the expertise applied in our work. To us that means we put our clients and people first. We have the discipline to consistently deliver KGS Quality, never taking the easy way out. We always look closer and dig deeper. And no matter what the project is, we care enough to do it right.

As an employee-owned company, we’re invested in our work and our people. Working with us means you’ll be part of some of the most interesting projects across Canada, the U.S. and beyond. With the extensive, wide-ranging expertise within our company, you’ll have countless opportunities to learn and grow.

The Role

As a Network Support Specialist at KGS Group your primary duty will be to ensure the reliability, security, and efficacy of our data communications infrastructure.

The ideal candidate will have the skills and expertise to deploy, configure, maintain, and monitor active network equipment. Responsibilities include troubleshooting and resolving network issues, implementing security measures, and proactively optimizing network performance.

The Network Support Specialist will play a role in maintaining network infrastructure, both in Canada and the United States.

Your Key Responsibilities:

• Support, configure, maintain, and upgrade KGS Group networking infrastructure.
• Monitor and test network performance.
• Support documentation activities.
• Contribute to planning and implementation of emerging network technologies.

About You

• Certification or comparable experience in Fortinet networking hardware and software.
• Certification or comparable experience in Ubiquiti hardware and software.
• Knowledge of best practices of management, control, troubleshooting, and problem resolution of network infrastructure (firewall, VPN, VLAN, general management and monitoring, etc.).
• Organizational skills, ability to manage time and resources.
• Candidate must be able to work independently with minimal supervision and as part of multidisciplinary teams within the IT team and KGS as a whole.
• Ability to travel to any of our regional offices in Canada or the United States.

KGS Group is an employee-owned equal opportunity company offering an excellent compensation and benefits package. We believe in assisting each of our employees to fulfill their career goals.  We offer professional development opportunities along with a competitive pay and benefits package.

KGS Group welcomes and encourages applications from people with disabilities. Upon request, KGS Group will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process.